Governor Kathy Hochul announced this week the launch of a new free hotline for those who test positive for COVID-19, but don’t have a health care provider. The hotline, 888-TREAT-NY, was launched by the New York State Department of Health after reaching an agreement to utilize the Virtual ExpressCare platform operated by NYC Health + Hospitals.
“We’ve made real progress in our fight against COVID-19, but as new variants continue to spread, it’s important to continue to adapt and expand our efforts to protect New Yorkers,” Hochul said. “Our new COVID-19 treatment hotline will provide New Yorkers with better access to early treatments that help prevent severe illness.”
All New Yorkers outside of New York City, regardless of income or health insurance coverage who test COVID-19 positive, are eligible to be evaluated for treatment by calling 888-TREAT-NY (888-873-2869) or completing an evaluation at the NYS COVID-19 ExpressCare Therapeutics Access website, which includes a telemedicine visit. New York City residents should call 212-COVID-19.
The Hotline is available 24-hours per day, seven days a week and operated by experienced Health + Hospitals professionals who have the clinical training to prescribe treatment and referrals if needed. The ExpressCare platform is a service that allows New Yorkers to receive virtual care from a NYC Health + Hospitals provider.
The telemedicine visit will include a clinical assessment by medical providers who will identify the appropriate COVID-19 treatment plan.
Those who test COVID-19 positive should talk to their provider or call 888-TREAT-NY to determine what treatment is best for them.
Staff Writer on Jul 11, 2022